Wenatchee Valley Business World

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Cyber security tips for businesses

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Data breaches are a common occurrence with even the most secure companies being infiltrated and we have to hope these places are protecting our personal information.

Cyber security has to be everyone’s job. Owner, manager, or staff, you are a crucial part of protecting information. Train employees and keep on top of new risks. The National Cyber Security Alliance and staysafeonline.org are great places to start the conversation and keep it going year-round.

Your company’s website should have a privacy policy that tells customers what information you collect and how you use it. It is important to educate staff to adhere to the policy. You should be aware of all the personal information you have about your customers, where you’re storing it, how you are using it, who has access to it and how you protect it.

Cyber security can be a complex topic, but there are basic steps you can take to protect your and your customers’ data. The National Cyber Security Alliance recommends this five-step approach following guidance from the National Institute of Standards and Technology:

Identify. Take inventory of key technologies you use and know what information you need to rebuild your infrastructure from scratch. Inventory the key data you use and store and keep track of likely threats.

Protect. Assess what protective measures you need to have in place to be as prepared as possible for a cyber incident. Put protective policies in place for technologies, data and users, and ensure that your contracts with cloud and other technology service providers include the same protections.

Detect. Put measures in place to alert you of current or imminent threats to system integrity, or loss or compromise of data. Train your users to identify and speedily report incidents.

Respond. Make and practice an Incidence Response Plan to contain an attack or incident and maintain business operations in the short term.

Recover. Know what to do to return to normal business operations after an incident. Protect sensitive data and your business reputation over the long term.

For cybersecurity tips, other scams and the latest alerts, download the BBB App at bbbapp.org. Anyone who feels they may be a victim of a cybercrime should report it to local law enforcement and BBB Scam Tracker at bbb.org/scamtracker.

Kirstin Davis is the marketplace director for the Better Business Bureau Northwest.